NOCO Charger & Jump Starter Reset and Recovery Guide (Article)

This guide provides quick steps to reset your NOCO device and recover batteries that are deeply discharged or unrecognized by the charger.

1 Basic Reset (All NOCO Chargers)

If your charger is unresponsive or behaving unexpectedly, perform a simple power reset:

1. Unplug the charger from the AC outlet or switch off its power source.

2. Wait 5–10 seconds.

3. Reconnect the charger to AC/DC power and attempt normal operation again.

2. Troubleshooting a Deeply Discharged Battery

Different NOCO products have specific recovery features when a battery is below normal detectable voltage.

A. For NOCO Genius Chargers (e.g., Genius 5, Genius 10)

Using Force Mode

Force Mode allows the charger to begin charging a battery that the unit cannot automatically detect due to low voltage.

Steps:

1. 1. 1. Plug the charger into AC power.

      2. Attach the battery clamps securely to the battery terminals.

         
         

      3. Press and hold the Mode button for 7 seconds until all mode LEDs begin flashing.

      4. Press the Mode button again to select the proper charging profile (e.g., 12V).

      5. The LED lights will “chase,” indicating that Force Mode is active for approximately 5 minutes.

B. For NOCO Boost Jump Starters (e.g., GB40, GB70)

Using Manual Override

Manual Override allows the jump starter to power a battery that is below 2 volts—voltage too low for most safety features to activate.

Steps:

1. 1. 1. Connect the jump starter clamps to the battery as normal.

      2. Press and hold the Manual Override button (the red exclamation mark icon) for 3 seconds.

      3. The white Boost LED or battery LEDs will begin flashing or “chasing,” indicating Manual Override is active.

      4. Start the station.

Important Safety Warning: