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      How to access LS-G6 Gateway via static IP address (ARTICLE)

      Below are procedures to setup the gateway and the modem so that the gateway can be accessed directly via the modem's static IP address instead of going through Loadsensing's web portal.

      Setup Pre-Requirements

      Below are procedures to setup the gateway and the modem so that the gateway can be accessed directly via the modem's static IP address instead of going through Loadsensing's web portal. This can be used as a work around for modems with private IP addresses.

      The procedure has the below pre-requirements:
      • The modem is RV50 or modems that have compatible functions as the RV50
      • The modem has a static IP address (public or private)
      • The modem's Ethernet port must be enabled. Perform a full modem factory reset if you are not sure.

      Setup Procedures

      Step 1

      • Power up modem and ensure it's connected to the Internet
      • Connect the gateway to the modem's ethernet port via a POE adaptor
      • Note: please refer to LS-G6's user manual for details of how to connect


      Step 2
      • Connect a PC to the gateway using a USB-Ethernet adaptor
      • Log into the gateway's web interface
      • Click on Status to display the gateway status
      • Keep a record of the Ethernet IP (it's 192.168.13.100 in the screen shot)
      • Disconnect the direct link between the PC and the gateway
      • Note:
        • Please refer to LS-G6's user manual for details of how to connect a PC to a gateway directly.
        • This step is to ensure the Ethernet IP assigned to the gateway by the modem's DHCP is 192.168.13.100, which is normally the case unless there are more devices connected to the modem's Ethernet port

      Step 3
      • Log into the modem's ACEmanager
      • Go to LAN -> Ethernet and set DHCP Mode to "Auto"
      • Apply the change



      Step 4
        • In ACEmanager, go to Security -> Port Forwarding
        • Leave the 2 entries already there and click on Add More to add a new line
        • Enter 6001 as the "Public Start Port"
        • Enter 6001 as the "Public End Port"
        • Select TCP as the "Protocol"
        • Enter 192.168.13.100 (or the "Ethernet IP" shown in step 2) as the "Host IP"
        • Enter 443 as the "Private Start Port"
        • Apply the changes
        • Reboot the modem


      Step 5
      • Wait till the modem is back online
      • Open browser on a PC and enter the below URL:
      • https://nnn.nnn.nnn.nnn:6001 in the address bar, where nnn.nnn.nnn.nnn is the static IP address of the modem.
      • Accept the link as a security exception
      • Log into the gateway using the username and the password.
      • Note: the URL has to have a pre-fix of "https://" otherwise it won't work.